Sponsors and exhibitors
The primary contact for each sponsoring or exhibiting firm is responsible for granting its attendees registration access. If you don’t know the name of your primary contact, please email us.
Register through the Speaker Resource Center (SRC).
What are the conference fees?
When will I receive the group discount?
Only registrations received on or prior to October 12 are eligible for the group discount. The $100-per-person refund will be processed after the October 12 cancellation deadline.
What are the available payment methods?
Payment methods are credit card, check, and wire transfer. Credit cards accepted include American Express, Diners Club, Discover, MasterCard, and Visa. Checks and wire transfers must be received and processed prior to your arrival at the conference. Once payment is received, processing may take up to five business days.
Send checks to:
Charles Schwab & Co., Inc.
ATTN: IMPACT 2017 Registration
9800 Schwab Way
Lone Tree, CO 80124
TAX ID# 94-1737782
Wire transfer information:
Charles Schwab & Co., Inc. (Broker-Dealer)
Receiving bank: Citibank, N.A.
Bank ABA #: 021000089
Bank SWIFT code: CITIUS33
Beneficiary name: Charles Schwab & Co., Inc.
Beneficiary account: 38468135
Payment details: Attn: “IMPACT 2017 Registration” Cost Center C45, GL#6120002
If I can’t attend, can someone attend in my place?
Yes. The original registrant must notify our registration team of the substitution via email at email@example.com. Additionally, our registration team must confirm that both individuals are from the same firm, and the person replacing you cannot register until the substitution is approved. Substitutions can take five to 10 business days to process.
What happens if I have to cancel?
A refund will be given for conference and hotel cancellations made on or before October 12. Refunds are subject to a $150 administrative fee. Refund requests must be received prior to cancellation deadline. All cancellations must be requested via email to firstname.lastname@example.org.
Who can register for IMPACT® 2017?
IMPACT is an invitation-only industry conference. Anyone attempting to register whose email is not recognized as pre-approved will be asked to provide contact information. Your request to register will go through an approval process, and you will be contacted with further information.
My registration is not yet approved. What does that mean, and when will I be approved?
Anyone attempting to register whose email is not recognized will be asked to provide contact information. Your request to register will go through an approval process, and you will be contacted with further information.
What are the hours of onsite conference registration?
Tuesday, November 14, 8:00 a.m.–7:30 p.m.
Wednesday, November 15, 7:00 a.m.–7:00 p.m.
Thursday, November 16, 7:00 a.m.–7:00 p.m.
Friday, November 17, 7:30 a.m.–12:00 p.m.
Will meals be provided?
Yes. The registration fee includes all conference events, receptions, breakfast, lunch, and breaks on main conference days.
Will services be offered for hearing-impaired attendees?
Yes. Please send an email to email@example.com so that arrangements can be made.
I can attend only for one day. Can I switch my badge with a colleague?
No. Conference badges are nontransferable. However, a day pass may be purchased for $675 that allows access to general and education sessions, The Exchange, meal functions, and the evening event for that specific day on an approval basis. Please reach out to your relationship manager for more information.
How do I get registration assistance?
Please email us at firstname.lastname@example.org or call Monday–Friday, 6:00 a.m.–6:00 p.m. PT; toll-free 866-405-2516; international +1 650-416-8849; fax 512-813-2402.
If you still need clarification after viewing our FAQ, let’s find answers together.Contact us
What is the purpose of the IMPACT Awards program?
Independent investment advisors have fundamentally changed the financial services landscape by providing client-centric, independent advice to affluent investors. Established in 2006 by Charles Schwab & Co., Inc. (“Schwab”), the IMPACT Awards honor firms that have advanced the industry and have achieved success through exemplary business practices.
As a response to the integration of the independent investment advisor and independent retirement plan provider communities in 2014, an award was added to recognize the unique achievements this group has brought to the retirement plan industry. In addition to the recognition, the awards program provides independent investment advisors and independent retirement plan providers with an opportunity to learn what leading firms are doing by sharing the winners’ best practices and achievements.
What are the IMPACT Awards categories?
Learn more about each IMPACT Award.
How many awards are given?
One winner is selected for each of the four awards.
Do winners receive any prizes?
Winners of each award category are honored at the ceremony, with each firm receiving a trophy and a $15,000 donation to a charitable organization of the winner’s choice. The selection of each winning firm’s charity is subject to Schwab’s approval.
Who is eligible for the IMPACT Awards?
Learn more about the eligibility requirements.
Must my firm have a relationship with Schwab to be eligible for consideration for an IMPACT Award?
Yes. To be considered for an IMPACT Award, firms must use Charles Schwab, Charles Schwab Advisor Services™, or Charles Schwab Bank to custody client assets.
How do you participate in the IMPACT Awards program?
Nominations for 2017 are now closed. You can sign up to receive email notification when 2018 IMPACT Award nominations are being accepted.
Is there a limit to how many nominations I can make?
You may nominate your firm once in each category for which you qualify.
If I participated in previous years, can I participate again?
Yes. We encourage you to participate every year. Best-in-Business and leadership award winners, however, will not be allowed to participate in any category for five years; previous Pacesetter Award winners may not participate in the Pacesetter IMPACT Award™ category again and must wait five years to participate in either of the other three award categories. Winners of the Best-in-Retirement Business IMPACT Award™ must wait five years before they are eligible for another award in any category.
Is there a fee to participate?
There is no fee to participate in the IMPACT Awards program.
Can I nominate my firm in more than one category?
Yes. You can nominate your firm once in each of the categories for which you qualify. However, multiple nominations for the same firm for the Best-in-Business IMPACT Award™, Best-in-Retirement Business IMPACT Award™, Pacesetter IMPACT Award™, and Trailblazer IMPACT Award™ are not permitted.
Am I able to provide supplemental materials in addition to the nomination form as part of my award nomination?
At the time of nomination, only a completed form is accepted. Later in the process, Schwab may ask for additional information.
What if I do not complete the data requested on the nomination form?
All fields must be completed for a nomination to be accepted.
May I submit my nomination via regular mail?
No. Only nominations received through the nomination form are accepted.
May my firm use a previously published case study to fulfill the essay portion of the Best-in-Business IMPACT Award™, Best-in-Retirement Business IMPACT Award™, Pacesetter IMPACT Award™, or Trailblazer IMPACT Award™ nomination?
Yes. Nominations may include previously produced content that is owned by the firm; however, information that is copyrighted by another source cannot be used.
What are the program deadlines?
Nominations for 2017 are now closed. You can sign up to receive email notification when 2018 IMPACT Award nominations are being accepted.
When are the winners of the IMPACT Awards announced?
The IMPACT Awards will be presented at IMPACT 2017, a leading industry conference taking place November 14–17 in Chicago, Illinois. Information about the winners will be posted online after they are announced at the conference.
How are winners notified?
Winners will be notified in September via phone. Winners will be announced at the IMPACT Awards ceremony at IMPACT 2017.
Are runners-up chosen?
Only one winner for each category will be announced. No runners-up are selected.
How are winners selected?
Entries are reviewed to ensure that they meet all eligibility requirements and Schwab criteria. The remaining finalists are then judged by a distinguished panel of leaders from across the business world and financial services industry who understand the challenges and opportunities facing today’s investors and those who serve them. These judges convene to review finalist nominations and select the winners in each category. Final selection is subject to acceptance of the IMPACT Awards terms and conditions and final approval by Schwab. In granting its final approval, Schwab is guided by the criteria for the IMPACT Awards program and also considers which candidates best exemplify the prestige and purpose of the awards and reflect Schwab’s reputation in the marketplace for integrity, service, and value. Schwab has absolute discretion in approving the winners, and Schwab’s decisions in all matters related to the awards and the IMPACT Awards program are final.
What criteria are used to determine the winners?
Nominations for the IMPACT Awards are evaluated based on each firm’s ability to demonstrate success in the following areas.
Best-in-Business IMPACT Award™
Best-in-Retirement Business IMPACT Award™
Pacesetter IMPACT Award™
Demonstrated accelerated growth in tandem with the following:
Trailblazer IMPACT Award™
Demonstrated change in helping the industry reach new heights, for example:
How does Schwab use the information provided through the nomination form?
Information you provide is used to review and judge your nomination for the IMPACT Awards program. Schwab and the judging panel maintain the confidentiality of your nomination. Schwab does not sell the information collected. See the IMPACT Awards terms and conditions for more information.
How is objectivity maintained in the selection process?
Schwab uses the eligibility criteria to review all nominations received. Once Schwab confirms the finalists, a judging panel of industry experts selects the winners for all four awards. All IMPACT Award winners are subject to Schwab’s final approval.
May 3–June 2
Nominations will be accepted for the Best-in-Business IMPACT Award™, Best-in-Retirement Business IMPACT Award™, Pacesetter IMPACT Award™, and Trailblazer IMPACT Award™.
Review of candidates and judging.
Winners announced at IMPACT® 2017 in Chicago.
Schwab and our industry panel reviews and evaluates the information you provide and makes the final selections.
Nominations for each of the four awards require general business metrics from your firm.
The Best-in-Business IMPACT Award, Best-in-Retirement Business IMPACT Award, and Trailblazer IMPACT Award require business metrics for the previous five years. Because firms nominated for the Pacesetter IMPACT Award have been in business for fewer than 10 years, only business metrics for the previous three years are required.
Firms must meet the program’s eligibility requirements to participate.
Eligibility requirements include:
Schwab reserves the right to disqualify a firm for any reason, including adverse disciplinary history or bankruptcies.
Best-in-Business IMPACT Award, Best-in-Retirement Business IMPACT Award, Pacesetter IMPACT Award, and Trailblazer IMPACT Award: Program Acceptance Agreement
PLEASE READ THIS AGREEMENT CAREFULLY. By checking the box associated with your firm’s submission form, you, on behalf of the firm named on the submission form (“you” or “your firm”), agree to and acknowledge your firm’s consent to be bound by the terms and conditions of this IMPACT® Program Acceptance Agreement (“Agreement”). Your firm may not participate in the IMPACT Awards® program or proceed with submission without accepting this Agreement.
Charles Schwab & Co., Inc. (“Schwab”), established the IMPACT Awards to honor firms that have advanced the independent investment advisor or independent retirement plan provider industry through their operational excellence, technological innovation, accelerated growth, and industry advocacy (the “IMPACT Awards program”).
The Best-in-Business IMPACT Award is presented to an independent investment advisory firm for excellence in business management and client services, including achievements in integrating technology as a core part of its business operations.
The Best-in-Retirement Business IMPACT Award is presented to a recordkeeper or retirement advisory investment firm that focuses on serving the retirement industry. The firm demonstrates leadership and extraordinary work in serving the retirement industry.
The Pacesetter IMPACT Award is presented to an independent investment advisory firm that has realized accelerated growth through strategic management, innovative practices, and ongoing investments in business capabilities, including a successful track record of technology integration.
The Trailblazer IMPACT Award recognizes an independent investment advisory firm for unique efforts to advance the industry, such as serving a new client segment, creating a new business model, offering education to the community, developing new talent, or advocating for the industry.
In this Agreement, the four awards are referred to individually and collectively as “Award.”
Deadline for submissions. Submissions must be received no later than June 2, 2017.
General eligibility criteria. It is important to Schwab and to the registered investment advisor, recordkeeper, and retirement advisor communities that the recipient of the Award exemplify the highest standards of the profession. You represent, warrant, and agree that your firm meets, and will continue to meet, the following criteria as a condition of eligibility in the IMPACT Awards program. Only firms are eligible to be candidates for the four Awards; individuals are not eligible. A firm must have been in business for 10 or more years (Best-in-Business IMPACT Award), five or more years (Best-in-Retirement Business IMPACT Award and Trailblazer IMPACT Award), or fewer than 10 years (Pacesetter IMPACT Award). Additionally, to be eligible as a candidate, a firm must (as of May 3, 2017, and, where applicable, thereafter):
Schwab reserves the right to disqualify a firm for any reason, including adverse disciplinary history or bankruptcies.
Background checks, due diligence, and disqualification. Before we consider you as a candidate for the Award, we will conduct appropriate background checks, including but not limited to public records searches to verify that the above criteria are met. In this regard, you grant us permission to conduct, or to retain a third party to conduct, any credit, regulatory, criminal, or other background check or investigation of your firm as we deem appropriate, and you will provide us with such additional authorizations and information as we may reasonably request. Schwab is not obligated to provide you with the results of any such checks or investigations. You acknowledge that your firm’s eligibility as a candidate in the IMPACT Awards program is subject to any due diligence conducted by us and our approval of your candidacy. We reserve the right, at our sole discretion, to disqualify your firm from the IMPACT Awards program for any reason, including but not limited to adverse disciplinary history and bankruptcy. In the event of disqualification, we have no obligation to notify you.
Timeliness and accuracy of submission information. Please review your firm’s submission information before submitting it. You represent and warrant to Schwab that the information you submit is current, accurate, and complete and is not false or misleading. You may correct any inaccuracies or supplement the reported information by contacting Schwab at IMPACTawards@schwab.com by June 2, 2017. We may ask you to supplement the information on your firm’s submission form with additional information. If you choose not to provide any such information, your firm may no longer be considered for the Award. You further represent and warrant that the disclosure of your submission information to Schwab and any additional information you provide for the IMPACT Awards program, and Schwab’s subsequent use of the information in connection with the IMPACT Awards program, does not violate any agreement between you and your firm or between you or your firm and any third parties that may be referenced in or identifiable through the information provided.
Attendance at IMPACT 2017 conference. We ask all participating firms to verify the availability of one of their principals to attend an awards ceremony at IMPACT 2017 in Chicago, Illinois, on or about November 14–17, where the winners will be honored. If your firm is selected as an Award winner, a representative from your firm must attend the awards ceremony. If a principal of your firm is unable to attend, an alternate winner may be chosen in your firm’s place. Schwab will provide the winning firm’s single representative with transportation, hotel accommodations, and admission to IMPACT 2017.
Publicity. We may publicize the Award, your firm, and/or any principals of your firm as we deem appropriate, including recognition before, during, and after IMPACT 2017. If your firm is selected as an Award winner, you authorize Schwab to disclose and publicize information we learn about your firm through its participation in the IMPACT Awards program. If your firm is selected as an Award winner, solely in relation to the Award, IMPACT Awards program, and IMPACT 2017, you agree that a principal from your firm will be available for reasonable amounts of time and on reasonable occasions during the time prior to, during, and after IMPACT 2017 for our publicity efforts, including but not limited to the development of a news release and a firm profile to promote the IMPACT Awards program. If your firm is selected as an Award winner, you grant Schwab, solely in relation to the Award, IMPACT Awards program, and IMPACT 2017, and without compensation to your firm or any of its principals, the right to (i) use names, biographical information, and/or photographs and images of the principals of your firm; (ii) identify your firm as an Award winner; (iii) use information about your firm and its principals, including without limitation statements and representations concerning you and your firm’s success; and (iv) identify you, your firm, and its principals in advertising and promotional materials in any media. You understand that this permission does not include the right of your firm or any of its principals to use the name of Schwab or any of its affiliates, the IMPACT Awards program, or IMPACT 2017 in connection with the publicity or advertising of the Award winner or any of your firm’s principals, except as may be expressly agreed to by Schwab in writing and as set forth in any marketing or publicity guidelines that Schwab may provide. You agree to cooperate with Schwab’s reasonable requests for a photo, biographical data, and other background information relating to you or other principals of your firm that we may request with respect to the IMPACT Awards program.
Termination of participation. You may withdraw your firm’s status as a candidate for the Award up to and including June 2, 2017. To withdraw your firm’s candidacy, please contact IMPACTawards@schwab.com and ask that your information be withdrawn from consideration.
Submissions usage. The information that you submit in support of your firm’s candidacy will become the property of Schwab. Submissions may include previously produced content that is owned by your firm; however, information that is copyrighted by another source cannot be used. Schwab will hold in confidence the information submitted in support of a candidate and any investigations conducted in connection with the candidate’s consideration, except that Schwab may use and disclose the information (i) in connection with the IMPACT Awards program; (ii) to certain third parties, including screeners and judges; and (iii) to the public in connection with the Award. Notwithstanding the foregoing, Schwab may use submission information in aggregated form for benchmarking and other purposes. Information and other materials provided in support of a submission will not be returned.
Judging and winner selection process. Entries will be reviewed to ensure that they meet all eligibility requirements and Schwab criteria. A panel of judges will review the finalists for the Award and select the winner for approval by Schwab. In granting its final approval, Schwab will be guided by the criteria for the IMPACT Awards program and will also consider which candidates best exemplify the prestige and purpose of the Award and reflect Schwab’s reputation in the marketplace for integrity, service, and value. Schwab has absolute discretion in approving the winner, and Schwab’s decisions in all matters related to the Award and the IMPACT Awards program are final.
Award winner terms and conditions. Each Award winner will be required to accept the IMPACT Awards Winner Terms and Conditions. The Award winner will receive one trophy or other commemorative item. Additional trophies, at a cost to the winning firm, may be arranged. In addition, Schwab will make a donation in the name of the winning firm to a recognized charity of the winner’s choice (subject to Schwab’s approval but giving due consideration to the Award winner’s recommendation).
Termination of the Awards program and revocation of Awards. Schwab may, at its sole discretion, terminate the IMPACT Awards program or a specific Award at any time and for any reason without notice. Additionally, Schwab may revoke any Award made in connection with the IMPACT Awards program at any time and for any reason.
No use of Schwab’s name. This Agreement does not grant you any right to use Schwab’s names, trademarks, or logos. Any use of the foregoing is subject to Schwab’s prior written authorization at its sole discretion. Trademarks include, without limitation, IMPACT Awards® and references to the former Charles R. Schwab IMPACT Awards®.
Limitation of liability. CHARLES SCHWAB & CO., INC., ITS PARENT, AND THEIR RESPECTIVE AFFILIATES ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING IN ANY WAY TO THE IMPACT AWARDS PROGRAM OR THIS AGREEMENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Copies of these terms and conditions. You may print a copy of this Agreement using the Print button or feature in your browser. Please retain a copy for your reference.
General terms. The interpretation and enforcement of this Agreement will be governed by the laws of the state of Illinois without reference to its choice-of-law rules. You agree that all actions or proceedings arising in connection with this Agreement will be tried and litigated exclusively in the state or federal courts (if permitted by law and a party elects to file an action in federal court) located in San Francisco, California. This choice of venue is intended to be mandatory and not permissive in nature and to preclude the possibility of litigation with respect to, or arising out of, this Agreement in any jurisdiction other than that specified in this provision. You hereby waive any right you may have to assert the doctrine of forum non conveniens or similar doctrine or theory or to object to the venue with respect to any proceeding brought in accordance with this provision. Except as provided below, this Agreement and, if applicable, the IMPACT Awards Winner Terms and Conditions constitute the entire agreement between you and Schwab pertaining to the subject matter of this Agreement.
Acceptance and authority to agree. By checking the box associated with the submission form, you agree to and acknowledge your consent to be bound by the terms and conditions of this Agreement. You represent and warrant on behalf of your firm that you and your firm have full power, capacity, and authority to enter into and perform this Agreement and to make the grant of rights herein, and you affirm your acceptance of this Agreement. You further represent that this Agreement has been reviewed by all necessary authorities of your firm and that such authorities have reviewed all information submitted in connection with the nomination, which has been verified for accuracy and does not violate any of your firm’s confidentiality agreements or code of ethics, nor any partnership, employment, or other agreements in place at your firm.
His unique sound has taken him from busing tables to performing for President Barack Obama in the White House and making television appearances on The Late Late Show, Saturday Night Live, and Austin City Limits. Bridges and his band have been on two world tours. He received the 2015 Grulke Prize for Developing US Act at the 2015 SXSW Music Festival, where he was a hot topic among both fans and critics.
When you hear his smooth, melodic voice, it’s easy to compare him to Otis Redding or Sam Cooke, and indeed he feels he must carry on the tradition of soul music, honoring the great artists who came before him. But the 26-year-old native of Fort Worth, Texas, whose fame is quickly growing, has his own unique sound, with echoes of gospel and R&B.
For Bridges soul has a raw and imperfect quality that can come only from deep within. As he riffs on the guitar in his retro fedora and suit, he sings from the heart about family, truth, and love. What comes out of him is “real and life-affirming in a musical way,” says music producer and guitarist Austin Jenkins, who helped Bridges first record his music.
Listen to Bridges’ “Smooth Sailin’.”