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Advisors and Retirement Plan Providers

Sign In IMPACT is an invitation-only event for Institutional Services clients who custody funds at Schwab. Registration is subject to approval.

Sponsors and exhibitors

The primary contact for each sponsoring or exhibiting firm is responsible for granting its attendees registration access. If you don’t know the name of your primary contact, please email us.


Register through the Speaker Resource Center (SRC).

Frequently asked questions

What are the conference fees?

Onsite: $1,375

When will I receive the group discount?

Only registrations received on or prior to October 12 are eligible for the group discount. The $100-per-person refund will be processed after the October 12 cancellation deadline.

What are the available payment methods?

Payment methods are credit card, check, and wire transfer. Credit cards accepted include American Express, Diners Club, Discover, MasterCard, and Visa. Checks and wire transfers must be received and processed prior to your arrival at the conference. Once payment is received, processing may take up to five business days.

Send checks to:
Charles Schwab & Co., Inc.
ATTN: IMPACT 2017 Registration
9800 Schwab Way
MS: DENR-01-120
Lone Tree, CO 80124
TAX ID# 94-1737782

Wire transfer information:
Charles Schwab & Co., Inc. (Broker-Dealer)
Receiving bank: Citibank, N.A.
Bank ABA #: 021000089
Bank SWIFT code: CITIUS33
Beneficiary name: Charles Schwab & Co., Inc.
Beneficiary account: 38468135
Payment details: Attn: “IMPACT 2017 Registration” Cost Center C45, GL#6120002

If I can’t attend, can someone attend in my place?

Yes. The original registrant must notify our registration team of the substitution via email at Additionally, our registration team must confirm that both individuals are from the same firm, and the person replacing you cannot register until the substitution is approved. Substitutions can take five to 10 business days to process.

What happens if I have to cancel?

A refund will be given for conference and hotel cancellations made on or before October 12. Refunds are subject to a $150 administrative fee. Refund requests must be received prior to cancellation deadline. All cancellations must be requested via email to

Who can register for IMPACT® 2017?

IMPACT is an invitation-only industry conference. Anyone attempting to register whose email is not recognized as pre-approved will be asked to provide contact information. Your request to register will go through an approval process, and you will be contacted with further information.

My registration is not yet approved. What does that mean, and when will I be approved?

Anyone attempting to register whose email is not recognized will be asked to provide contact information. Your request to register will go through an approval process, and you will be contacted with further information.

What are the hours of onsite conference registration?

Tuesday, November 14, 8:00 a.m.–7:30 p.m.
Wednesday, November 15, 7:00 a.m.–7:00 p.m.
Thursday, November 16, 7:00 a.m.–7:00 p.m.
Friday, November 17, 7:30 a.m.–12:00 p.m.

Will meals be provided?

Yes. The registration fee includes all conference events, receptions, breakfast, lunch, and breaks on main conference days.

Will services be offered for hearing-impaired attendees?

Yes. Please send an email to so that arrangements can be made.

I can attend only for one day. Can I switch my badge with a colleague?

No. Conference badges are nontransferable. However, a day pass may be purchased for $675 that allows access to general and education sessions, The Exchange, meal functions, and the evening event for that specific day on an approval basis. Please reach out to your relationship manager for more information.

How do I get registration assistance?

Please email us at or call Monday–Friday, 6:00 a.m.–6:00 p.m. PT; toll-free 866-405-2516; international +1 650-416-8849; fax 512-813-2402.

We’re eager to help.

If you still need clarification after viewing our FAQ, let’s find answers together.

Contact us

The content on the IMPACT® website and in discussions at the IMPACT conference are meant for general informational purposes. The views expressed are not intended to provide specific financial, accounting, compliance, tax, regulatory, or legal advice.

Third-party firms, speakers, panelists, sponsors, and exhibitors are not affiliated with or employed by Schwab. Any mention of third-party firms or individuals is not and should not be construed as a recommendation, endorsement, or sponsorship by Schwab.

The IMPACT Awards® are not a referral to, endorsement or recommendation of, or testimonial for the advisor with respect to its investment advisory or other services.

Independent investment advisors are not owned by, affiliated with, or supervised by Schwab.

Charles Schwab & Co., Inc., receives remuneration from fund companies for recordkeeping, shareholder services, and other administrative services for shares purchased through its Mutual Fund OneSource® service. Schwab also may receive remuneration from transaction fee fund companies for certain administrative services.

Charles Schwab Advisor Services® serves independent investment advisors and includes the custody, trading, and support services of Schwab.

©2017 Charles Schwab & Co., Inc. (“Schwab”). All rights reserved. Member SIPC. PER 0817-767U



What is the purpose of the IMPACT Awards program?

Independent investment advisors have fundamentally changed the financial services landscape by providing client-centric, independent advice to affluent investors. Established in 2006 by Charles Schwab & Co., Inc. (“Schwab”), the IMPACT Awards honor firms that have advanced the industry and have achieved success through exemplary business practices.

In addition to the recognition, the IMPACT Awards program provides independent investment advisors and independent retirement plan providers with an opportunity to learn what leading firms are doing by sharing the winners’ best practices and achievements.

What are the IMPACT Awards categories?

Learn more about each IMPACT Award.

How many awards are given?

One winner is selected for each of the four awards.

Do winners receive any prizes?

Winners of each award category are honored at the awards ceremony, with each firm receiving a trophy and a $15,000 donation to a charitable organization of the winner’s choice. The selection of each winning firm’s charity is subject to Schwab’s approval.


Who is eligible for the IMPACT Awards?

Learn more about the eligibility requirements.

Must my firm have a relationship with Schwab to be eligible for consideration for an IMPACT Award?

Yes. To be considered for an IMPACT Award, firms must use Charles Schwab, Charles Schwab Advisor Services, or Charles Schwab Bank to custody client assets.


How do I participate in the IMPACT Awards program?

Nominations for all awards will be accepted from April 16 to May 18, 2018. Nominate your firm for an award.

Is there a limit to how many nominations I can make?

You may nominate your firm once in each category for which you qualify.

If I participated in previous years, can I participate again?

Yes. We encourage you to participate every year. Best-in-Business IMPACT Award™, Best-in-Retirement Business IMPACT Award™, and Trailblazer IMPACT Award™ winners, however, will not be allowed to participate in any category for five years; previous Pacesetter IMPACT Award™ winners may not participate in the Pacesetter IMPACT Award category again and must wait five years to participate in either of the other three award categories.

Is there a fee to participate?

There is no fee to participate in the IMPACT Awards program.

Can I nominate my firm in more than one category?

Yes. You can nominate your firm once in each of the categories for which you qualify. However, multiple nominations for the same firm for the Best-in-Business IMPACT Award, Best-in-Retirement Business IMPACT Award, Pacesetter IMPACT Award, and Trailblazer IMPACT Award are not permitted.

Am I able to provide supplemental materials in addition to the nomination form as part of my award nomination?

At the time of nomination, only a completed nomination form is accepted. Later in the process, Schwab may ask for additional information.

What if I do not complete the data requested on the nomination form?

All fields must be completed for a nomination to be accepted.

May my firm use a previously published case study to fulfill the essay portion of the Best-in-Business IMPACT Award, Best-in-Retirement Business IMPACT Award, Pacesetter IMPACT Award, or Trailblazer IMPACT Award nomination?

Yes. Nominations may include previously produced content that is owned by the firm; however, information that is copyrighted by another source cannot be used.

Timeline and Notification

What are the program deadlines?

Nominations will be accepted from April 16 to May 18, 2018.

When are the winners of the IMPACT Awards announced?

The IMPACT Awards will be presented at IMPACT® 2018, a leading industry conference taking place October 28–31 in Washington, D.C. Information about the winners will be posted online after they are announced at the conference.

How are winners notified?

Winners will be notified in September via phone. Winners will be announced at the IMPACT Awards ceremony at IMPACT® 2018.

Are runners-up chosen?

Only one winner for each category will be announced. No runners-up are selected.


How are winners selected?

Entries are reviewed to ensure that they meet all eligibility requirements and Schwab criteria. The remaining finalists are then judged by a panel of leaders from the business world and financial services industry who understand the challenges and opportunities facing today’s investors and those who serve them. These judges convene to review finalist nominations and select the winners in each category. Final selection is subject to acceptance of the IMPACT Awards terms and conditions and final approval by Schwab. In granting its final approval, Schwab is guided by the criteria for the IMPACT Awards program and considers which candidates best exemplify the prestige and purpose of the awards and reflect Schwab’s reputation in the marketplace for integrity, service, and value. Schwab has absolute discretion in approving the winners, and Schwab’s decisions in all matters related to the awards and the IMPACT Awards program are final.

What criteria are used to determine the winners?

Nominations for the IMPACT Awards are evaluated based on each firm’s ability to demonstrate success in the following areas.

Best-in-Business IMPACT Award

  • Business planning
  • Technology strategy
  • Practice management and employee development
  • Client loyalty

Best-in-Retirement Business IMPACT Award

  • Business planning in the retirement industry
  • Technology strategy in the retirement industry
  • Practice management and employee development
  • Client loyalty

Pacesetter IMPACT Award
Demonstrated accelerated growth in tandem with the following:

  • Business planning
  • Technology strategy
  • Practice management and employee development
  • Client loyalty

Trailblazer IMPACT Award
Demonstrated change in helping the industry reach new heights, for example:

  • Focused understanding of the unique needs of a specific client segment and a developed, innovative approach to serving them (i.e., a new business model, marketing strategy, or strategic plan)
  • Made a difference in the community through programs to educate new audiences about financial planning
  • Helped shape the industry’s future through advocacy efforts in Washington, D.C., or involvement with industry associations
  • Made strides in attracting and cultivating the RIA industry’s next generation of talent
  • Awards or other distinctions

Schwab reserves the right to disqualify a firm for any reason, including adverse disciplinary history or bankruptcies. See the IMPACT Awards terms and conditions for more information about applicable background checks, due diligence, and disqualification.

How does Schwab use the information provided through the nomination form?

Information you provide is used to review and judge your nomination for the IMPACT Awards program. Schwab and the judging panel maintain the confidentiality of your nomination. Schwab does not sell the information collected. See the IMPACT Awards terms and conditions for more information.

How is objectivity maintained in the selection process?

Schwab uses the eligibility criteria to review all nominations received. Once Schwab confirms the finalists, a judging panel of industry experts selects the winners for all four awards. All IMPACT Award winners are subject to Schwab’s final approval.

We’re eager to help.

Nomination process

Leon Bridges

His unique sound has taken him from busing tables to performing for President Barack Obama in the White House and making television appearances on The Late Late Show, Saturday Night Live, and Austin City Limits. Bridges and his band have been on two world tours. He received the 2015 Grulke Prize for Developing US Act at the 2015 SXSW Music Festival, where he was a hot topic among both fans and critics.

When you hear his smooth, melodic voice, it’s easy to compare him to Otis Redding or Sam Cooke, and indeed he feels he must carry on the tradition of soul music, honoring the great artists who came before him. But the 26-year-old native of Fort Worth, Texas, whose fame is quickly growing, has his own unique sound, with echoes of gospel and R&B.

For Bridges soul has a raw and imperfect quality that can come only from deep within. As he riffs on the guitar in his retro fedora and suit, he sings from the heart about family, truth, and love. What comes out of him is “real and life-affirming in a musical way,” says music producer and guitarist Austin Jenkins, who helped Bridges first record his music.

Listen to Bridges’ “Smooth Sailin’.”

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